So today's shift at work took a lively turn when I ended up dealing with a shoplifter who, shocker from the title, ended up threatening me with needles and having some in his pocket. I wanted to do a thread about it for three main reasons. 1. The obvious somewhat masturbatory self congratulating on using my training well 2. I'm already starting to forget stuff, and if the police come back for a statement then doing this will help clear things in my head. 3. I thought this was a good opportunity to use a real scenario to feed a discussion about what was done well/could have been done better. Discuss how others would have dealt with it and what lessons can be learnt, both for me and hopefully some other people too. So delving into it: A customer barred the thief from leaving and told us he was stealing. Thief started jostling with the guy as one of my colleagues reacted first and took hold of his arm, with the thief holding his other over his jacket which was clearly loaded with whatever he'd pinched. I reached them and asked for the stock back, not sure at what point I ended up taking hold of his jacket as he tried to leave the store. This carried on for a couple seconds, him trying to barge past me and me holding his jacket asking him to stop, return the stock and we'd let him leave. Ended up outside at which point he got quite aggressive. His jacket had come undone somewhat and 2 other colleagues had started retrieving stock from inside it. I was still holding him, by this point had an underhook on one arm as he kept reaching down, my other hand trying to get the rest of our stock from under his jacket, and trying to stop him moving with head control. He continued struggling and threatening me, the usual "you best get off me now mate, swear down as soon as you get off me" etc etc. He was getting increasingly aggressive and ignoring me telling him to stop reaching for his pocket so I pulled him off the wall and spun him onto the floor. No idea if there's a technical term for whatever underhook leverage-y throw it was. As best I can remember at this point he ended up on his front and I had side back mount with wrist control of one arm, just trying to keep it collapsed and him flat to prevent him fighting us. Quite soon around now is when he told me he had a needle in his pocket so I best let him go. Told him I can't let him up if he has a needle as I can't risk the safety of me or anyone else and to stop fighting me, while telling a colleague to phone the police. At some point around here I felt his teeth on the back of my hand and turned him over with a half nelson, telling him not to try and bite me and to keep his hands away from his pocket. He was on his side and I couldn't clearly see his hands. By this point an onlooker had confirmed he definitely had needles in his pocket. One had fallen out and I managed to toss it under a nearby car but since I couldn't see his hands i ended up taking a kimura on his side, switching to a knee on his head to try and cause pressure once he used his free hand to try and grab my testicles. This played out pretty much the same for a while. Got another colleague to grab his free arm as I couldn't control it, and the guy kept alternating between grabbing my hands, grabbing my colleagues fingers, and complaining I was hurting his arm. I think by this point I'd lost the kimura tension but still had the hand positioning. Eventually he managed to sit up with me behind him still controlling his wrist, had switched from threatening us to complaining he was only 18 and we were assaulting him, at which point I told him he'd threatened me with a needle, the police were on the way and I couldn't risk letting him go. He kept asking for a fag which we refused, but a regular beggar lit one and held it for him, with me warning him if he tried to burn us with it I'd take him back down again and reminding him we were on concrete (I am worried here about the fact I essentially threatened him, despite it being in the interest of maintaining my safety.) He also started asking for his shoe back and trying to put it on, at which point I moved him into a half nelson as I didn't want him reaching down near his pockets. Shortly after that (cctv says about 13 minutes after the start) police arrived and took him off us. And then didn't ask for a statement and as best as I'm aware let the shoplifter with a pocketful of needles he'd threatened me with go. Not that I'm bitter about that at all. So that's the unnecessarily dragged out explanation of what happened. From my view, I feel I handled it pretty well. My main problems are: - I'm not sure if I should have let him up off the ground once he'd stopped resisting, even if I'd kept hold of his arms. - I'm quite happy I'm good with the use of force, but in terms of asking others to intervene, I didn't want to put anyone else at risk and figured I had a handle on it, but I'm curious if it could have been better to get more assistance and have him properly pinned rather than risk a continued struggle by largely restraining him myself, or if having more people involved presents a higher risk of escalation? Beyond that, like I said, I kind of just wanted to share the story and see if anyone has any thoughts about where things could have/did go wrong, what could have been done better, or just how you would have handled it differently?