A warning... I used to be a BT Broadband customer, but changed to Sky in February. BT withdrew the service with the cutover and that was that. But I've just checked my credit card statements, and they've billed me for the service again for the past two months!
Hmmm... I never trust anyone in a big utility company to do what they are supposed to...I would have cancelled the direct debit myself. :Angel:
I'd be real careful about calling Bt a con. They can kick you're butt big time over the description of a simple mistake by a useless company. There is a difference.